Information We Collect

At calyphoranti, we collect information that you provide directly to us when creating an account, subscribing to our services, or contacting our support team. This includes your name, email address, phone number, and business information relevant to your financial learning journey.

We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited. This data helps us understand how our platform is used and allows us to improve your experience while maintaining the security of our systems.

When you participate in our learning programs or use our financial planning tools, we collect information about your progress, preferences, and interactions with course materials. This educational data helps us personalize your learning experience and provide relevant recommendations for your business adaptation goals.

How We Use Your Information

We use your personal information primarily to deliver our educational services and support your financial learning objectives. This includes providing access to course materials, tracking your progress through programs, and sending you relevant updates about new learning opportunities that align with your interests.

• Delivering personalized learning experiences and course recommendations
• Processing payments and managing your account subscription
• Sending important service updates and educational content
• Providing customer support and responding to your inquiries
• Analyzing platform usage to improve our services and develop new features
• Ensuring platform security and preventing fraudulent activities

We never sell your personal information to third parties. Any sharing of data occurs only as described in this policy or with your explicit consent. Our primary focus remains on supporting your educational journey while respecting your privacy preferences.

Data Sharing and Third Parties

calyphoranti works with carefully selected service providers to deliver our educational platform effectively. These partners include payment processors, email service providers, and analytics tools that help us understand how our platform performs. All third-party partners are required to maintain strict data protection standards and can only use your information for the specific services they provide to us.

We may share anonymized, aggregated data about platform usage and learning outcomes for research purposes or to demonstrate the effectiveness of our educational programs. This data cannot be used to identify individual users and helps advance understanding of financial education methodologies.

In certain legal circumstances, we may be required to disclose personal information to comply with valid legal requests, protect the rights and safety of our users, or enforce our terms of service. We will notify affected users whenever possible, unless prohibited by law or when notification might compromise an ongoing investigation.

Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information. We're committed to helping you exercise these rights in a straightforward and timely manner.

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity to protect your personal information from unauthorized access.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our platform uses industry-standard encryption for data transmission and storage, with regular security audits and updates to maintain the highest protection standards.

Access to personal information is restricted to authorized personnel who need this data to perform their job functions. All team members receive regular training on privacy practices and are bound by confidentiality agreements. We maintain detailed logs of data access and regularly review these records to ensure compliance with our security policies.

While we take every reasonable precaution to protect your information, no system can guarantee complete security. We encourage you to use strong passwords, keep your account credentials confidential, and notify us immediately if you suspect any unauthorized access to your account.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information and learning progress data are typically retained for the duration of your subscription plus an additional two years to support potential account reactivation and comply with business record requirements.

Financial transaction records are retained for seven years as required by Canadian tax and business regulations. Communication records and support tickets are kept for three years to help us improve our services and resolve any future inquiries you might have.

When data is no longer needed, we securely delete it from our systems using industry-standard deletion procedures. Some information may persist in backup systems for up to 90 days after deletion, but this data is not accessible for normal business operations and is eventually purged automatically.

International Data Transfers

While calyphoranti operates primarily within Canada, some of our service providers may process data in other countries. When international transfers occur, we ensure adequate protection through approved transfer mechanisms such as standard contractual clauses or adequacy decisions that meet Canadian privacy standards.

We carefully evaluate the privacy laws and practices of any country where your data might be processed, ensuring that your information receives substantially similar protection regardless of location. You have the right to obtain information about these transfers and the safeguards we've implemented.

Changes to This Privacy Policy

As our services evolve and privacy regulations develop, we may need to update this privacy policy. We'll notify you of any material changes through email or prominent notices on our platform, giving you time to review the modifications before they take effect.

Minor updates that don't affect how we handle your personal information may be implemented without notice, though we'll always update the "last modified" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your privacy.